What we are looking for
A different atmosphere in a support department. No telephoning and verbal customer contact or sales talks. Long-term and joint cooperation in an international team.This is an insight into the way we live support at Cardmarket. To strengthen our team, we are looking for a Customer Support Agent (Italian / French) full time from the 1st of January 2023 on.
- You speak fluent italian (mother tongue) and french (C1) and german (B2) or english (B2)?
- Do you like trading card games and are you familiar with online trading (on Cardmarket if possible)?
- Do you like working in a solution-oriented way and helping others?
- Do you enjoy dealing with people, have a feel for customer enquiries and strike "the right note" in conversation?
- Are you well-versed in the use of computers and office applications?
- You already have working experience in customer support with other companies?
Then we should get to know each other!