At Cardmarket, people come first.
Our goal is to create a workplace where everyone feels safe, appreciated, and inspired. Cardmarket is a place where you enjoy coming to work and feel good about heading home at the end of the day.
Open communication is at the heart of our culture. Only by talking openly about challenges, big or small, can we find solutions together. Cardmarket connects people across continents, regardless of skin color, origin, religion, nationality, gender, or sexual orientation. We treat everyone equally and expect the same from all applicants. Our strength lies in our diverse perspectives and the shared commitment to move forward together as an inclusive team.
To strengthen our Marketing Team, we’re looking for a creative mind who’s ready to take the Cardmarket brand to the next level. Being in a dual role as our Community & PR Expert, you’ll join the Corporate Marketing team, focusing not on promoting the games and products on Cardmarket.com, but on shaping and elevating who we are as a company. You’ll help strengthen our identity, highlight the values we stand for, and deepen our connection with the TCG community.
Community & PR Expert (all genders)
Berlin - Berliner Straße 80, 13189 Berlin
Full-time
Permanent employee
48,000 - 56,000 € per year
Our Vision
Your Responsibilities
- Identifying proactive storytelling opportunities based on trending topics and internal company developments to elevate and promote the Cardmarket brand
- Continuously monitoring community sentiment and overall brand health across all relevant platforms
- Turning unstructured community feedback and user perspectives into clear insights and actionable reports, including recurring sentiment analysis
- Distinguishing meaningful feedback from background noise and identifying underlying signal patterns
- Defining and executing communication strategies while ensuring consistent and coherent brand messaging across all channels
- Managing corporate social channels and community platforms proactively and reactively, with a strong sense for tone, timing, and engagement
- Developing crisis communication plans and managing reputational risks with strategic foresight
- Working closely with internal stakeholders by translating business objectives into compelling narratives that resonate with media, partners, and the broader community
- Collaborating with other Marketing teams and providing cross‑departmental support within and beyond Marketing
Your profile
- 6+ years of professional experience in public relations, corporate branding, brand marketing, journalism, or any related discipline
- Background in peer‑to‑peer marketplace communities; being part of the TCG or broader tabletop hobby community is a strong plus
- Exceptional communication skills, especially in writing, with the ability to craft clear, compelling, and audience‑appropriate messaging
- Demonstrated accuracy and strong attention to detail
- Ability to manage multiple tasks simultaneously, adapt to quick turnaround times, and reliably meet deadlines while working independently
- Proven expertise in mediating heated discussions across social channels and community platforms
- A creative and proactive mindset combined with a collaborative, team‑oriented working style
- C2/Mastery level in English is required; fluency in French, German, Spanish, or Italian is highly desirable
- Presence in Berlin is required!
Why us?
Work Culture
In a nutshell
At Cardmarket, you won’t find rigid structures or anonymous office floors.
You’ll find a team with heart, humor, and real appreciation, a place where you can take ownership, grow, and be fully yourself.
- A respectful, open “you‑culture”, from interns to senior management
- A supportive environment where people feel seen, heard, and valued
- A team brought together by a shared passion for Trading Card Games, symbolizing our curiosity, strategy, teamwork, and our drive to challenge ourselves
- Full-time position (39 hours/week) based in our Berlin office
- Hybrid work options
- Flexible working hours with clear core hours
- Modern hardware and ergonomic equipment
- 5 weeks of paid vacation
- Germany Ticket (public transport)
- Lunch subsidy (up to €7.67 per working day)
- Urban Sports Club membership
- Access to professional, anonymous psychological support via DearEmployee
- Women of Cardmarket & LGBTQIA+ community groups for exchange, visibility, and empowerment
- Annual personal development budget of €1,500
- Use it for conferences, courses, books, or new skills of your choice
- Opportunities to grow professionally and personally within a modern finance environment
In a nutshell
At Cardmarket, you won’t find rigid structures or anonymous office floors.
You’ll find a team with heart, humor, and real appreciation, a place where you can take ownership, grow, and be fully yourself.